Last updated: 10/16/2025
Nandighosh Bus Service ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and booking services.
Operated by: Saurav Nanda
Registered Address: Balasore, Odisha, India
Contact: +91 9778835361
Email: privacy@nandighoshbus.com
• Full name and contact details (phone number, email address)
• Age and gender for booking purposes
• Government-issued ID details for verification
• Payment information (processed securely through third-party providers)
• Travel preferences and booking history
• IP address and browser information
• Device type and operating system
• Website usage patterns and analytics
• Cookies and similar tracking technologies
• Booking Services: To process reservations and provide travel services
• Communication: To send booking confirmations, updates, and customer support
• Payment Processing: To handle transactions securely
• Service Improvement: To enhance our website and services
• Marketing: To send promotional offers (with your consent)
• Legal Compliance: To comply with applicable laws and regulations
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
• Service Providers: With trusted partners who assist in providing our services
• Payment Processors: With secure payment gateways for transaction processing
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets
• Emergency Situations: To protect the safety of our passengers and staff
We implement appropriate security measures to protect your personal information:
• SSL encryption for data transmission
• Secure servers with restricted access
• Regular security audits and updates
• Employee training on data protection
• Compliance with industry security standards
We use cookies and similar technologies to:
• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and user experience
You can control cookie settings through your browser preferences.
You have the right to:
• Access: Request copies of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are typically retained for 7 years for accounting and legal purposes. You may request earlier deletion of your data, subject to legal requirements.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: saurav@nandighoshbus.com
Phone: +91 9778835361
Address: Balasore, Odisha, India
Operated by: Saurav Nanda
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.